Here at Balloon Geeks, we respect our customers’ privacy.
How We Store Data
We collect data necessary to fulfil your order, for tax purposes and to prevent fraudulent activity so we are registered with the ICO to store data. By providing personal details you are agreeing to them being stored securely for 6 years. We keep all emails and messages, and email storage is password protected. You have the right to request we delete your personal information, please contact us if this is what you want us to do. We keep order information stored on our website database which is SSL Encrypcted and password protected. When you delete your account, your information is no longer stored but your name and address will stay on any saved invoices and receipts. Please note that we will only delete your personal information if we are confident the transaction was not fraudulent.
Subject Access Request
You have the right to access your personal data stored, which we do within 28 days from receiving your request in writing.
Contact
We only contact you regarding your order or if you actively request to sign up to our Newsletter. You can unsubscribe from our newsletters at any time by contacting us.
Sharing Your Data
We do not share your data or personal information. The only time we will ever share your information is if it is required by law, ie if requested by the police, identity threat etc.
Third Parties
We accept payments via Woopay and Paypal who also comply with GDPR legislation.
Further Information
For further information, here are some useful links: